Showing posts with label Troubleshooting. Show all posts
Showing posts with label Troubleshooting. Show all posts

23.8.11

ESET Microsoft security update (KB2286198) hangs or causes a BSOD on restart

If you are experiencing a system hang or blue screen error after attempting to install Microsoft security update (KB2286198), you will need to update your ESET security product. This issue is due to a potential conflict with the Windows update and ESET NOD32 Antivirus and ESET Smart Security. Downloading a new ESET virus signature update (version 5338 and later) will resolve this issue. To update your ESET security product, follow the steps below:

Open the main program window by clicking the ESET icon next to the system clock or by clicking Start All Programs ESET ESET Smart Security or ESET NOD32 Antivirus.

Click Update from the main menu on the left and click Update virus signature database in the main program window on the right.

The Update status should read: Version of virus signature database: 5338 (20100803). Verify that you have version 5338 or later.

Restart the Windows update process. Visit Microsoft's Windows 7 Solution Center for more information on receiving Windows updates.

6.8.11

Troubleshoot problems installing Windows 7 Service Pack 1

When installing a service pack for Windows 7 or Windows Server 2008 R2 you might get an "Installation was not successful" error message. The most common causes of this problem are:

An inconsistency in the Windows Servicing Store. The Windows Servicing Store is a feature that is required to successfully install the service packs.

A program on your computer, such as an antivirus or antispyware program, is interfering with the installation of the service pack.

To solve this problem, try to install the service pack again

Can't install KB2160841 Error Code: 66a

Getting error code 66A Windows update encountered an unknown error. Security Update for .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008, Windows Server 2008 R2 for x64-based Systems (KB2160841)

Can't install KB2160841 Error Code: 66a
Installation date: ‎10/‎17/‎2010 2:14 PM

Installation status: Failed

Error details: Code 66A

Update type: Important

A security issue has been identified that could allow an attacker to compromise your Windows-based system that is running the Microsoft .NET Framework and gain complete control over it. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer.

1.8.11

Stub has stopped working Error message

Can you do the following for me please?
OTL
Download OTL to your desktop.
Double click on the icon to run it. Make sure all other windows are closed to let it run uninterrupted.
When the window appears, underneath Output at the top change it to Minimal Output.
Under the Standard Registry box change it to All.
Check the boxes beside LOP Check and Purity Check.
Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.

CKScanner

Please download CKScanner from here to your Desktop.

Make sure that CKScanner.exe is on the your Desktop before running the application!

Double-click on CKScanner.exe and click Search For Files.
After a very short time, when the cursor hourglass disappears, click Save List To File.
A message box will verify the file saved
CKFiles.txt will be created on your desktop, copy and paste the contents of this into your next post

Malwarebytes Anti-Malware

Download and install MBAM from here
Run a full scan

Black screen F8 key unresponsive Can't reboot

The drive is easy to put in.
1 - remove the AC Adapter and battery
2 - open up the case over the hard drive (usually 1 or 2 screws)
3 - lift up on the plastic tab to remove the hard drive
4 - remove the adapter over the SATA/IDE connector (it pulls off)
5 - unscrew 4 screws to remove the drive from the "caddy"
6 - reassemble in reverse.
Since the old drive is bad, you'll definitely need a set of recovery disks. If you don't have them now, you'll have to order them from the link I gave earlier (If in the USA). They usually arrive in a couple of days and it'll take a couple of hours to install.

Turn the computer on, open the CD/DVD drive and put Disk 1 in. Close the drive
Restart the system, tapping Esc as soon as the Compaq splash screen shows up.
Select the CD/DVD drive to boot from - and follow the prompts.

Here's a link to the product manual. Chapter 4 deals with replacing the hard drive: http://h10032.www1.hp.com/ctg/Manual/c01523646.pdf

C00D1199 Error message Problem

Error Message C00D1199
So I made a big mistake.
C00D1199 Error message Problem

I got a Flip Video Camera for my birthday. Woot. I could watch the videos with no problem. So I got motivated. I was trying to use the mpeg videos it produces in WMM. I downloaded a codec package, and now I can't watch the originals. I unistalled the darn package, and no change.

The error message I'm getting is C00D1199. From what I can find it's a broad error code for a variety of problems. Can anyone help me?

Ok, there are several way which you could try. The first of which, is installing codecs:

Free-Codecs.com : Download K-Lite Codec Pack 6.1.0 FULL, K-Lite Codec Pack 6.1.0 STANDARD, K-Lite Codec Pack 6.1.0 BASIC : K-Lite Codec Pack is a collection of codecs and related tools

If you download and install this (I would use the full version). Then you should be able to import .mp4 files into WMM and merge them together.

11.7.11

Troubleshooting Error Code 10 Fix

Windows 7 Error code 10 is an error that shows on all Windows systems when you either have a driver error, or some other problem with the hardware of your system. Even though this error is continually being shown randomly on your PC, it's got a set list of causes which need to be fixed in order to get rid of the problem for good. This tutorial is going to show you how to fix error code 10 on a Windows 7 system. Here's what you need to do...

The Error code 10 error that forms on Windows 7 will typically show in this format:
Troubleshooting Error Code 10 Fix
Troubleshooting Error Code 10 Fix

This device cannot start. (Code 10)

The cause of the code 10 error on Windows 7 is all down to the way in which your computer is trying to use the hardware it has. The hardware of your PC are all the components you can touch, including the keyboard, hard drives and other peripherals. In order for Windows to work well with these components, it needs to be able to use "drivers" - small software applications which allow your system to use the various hardware components of your PC. The problem you're seeing is either caused by a faulty driver (which stops Windows working with your hardware), or from damaged parts of your Windows system. If you want to fix the error, you need to be able to repair all possible problems that first causes it to show.

To fix the Windows 7 error 10 on your PC, you need to first update all the drivers which may be faulty or damaged on your system. To do this, you should click onto Start > Control Panel > Device Manager, and then look for any hardware icons that have a small yellow exclamation mark by them. This will basically show you that there is a problem with the specific hardware component on your PC, and will allow you to update the driver for it. After that, you should also update Windows to its latest version, which can be done by clicking Start > All Programs > Windows Update. This will basically allow your computer to upgrade to the latest version, which should incorporate some fixes for the Windows 7 error code 10 problem.

It's also recommended that you use what's known as a "registry cleaner" program. This is a type of software that's designed to scan through your PC and fix any errors that are inside the registry database of Windows. The registry database is essentially a central storage center for all the files, settings and options that your computer needs to use each day, and is what lies at the core of every Windows system. Unfortunately, the registry is one of the biggest causes of errors on your computer, and needs to be constantly fixed to ensure it's not leading your PC to run slower or with errors. To do this, you should download a registry cleaner program from the Internet and then let it scan your PC. It will identify any possible errors inside your computer, and then fix the ones that are causing problems. This will often solve a variety of errors, and has been known to cure the Windows 7 error code 10 as well.

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